INSOTEL HOTEL GROUP ONLINE RESERVATION CONDITIONS
All the users must be over 18 years old and have the necessary legal capacity to purchase the services offered in this webpage.
To make a reservation you will have to register as a client confirming the veracity of all the details included. Your personal details will be treated in accordance to the current law.
Prices and conditions of the reservations are the ones specified in this web page.
If the reservation is an offer or special promotion and it has special conditions, these will take precedence over general reservation conditions.
RESERVATION CONDITIONS :
The possible payment methods are by credit card and by bank transfer.
The bank transfer is only valid for reservations requested with more than 10 days before the arrival.
If you want to reserve a Gift Voucher , please contact the Call Center: 0034 902 112 345 or use this e-mail address : info@insotel.com.
NO SHOW :
The Hotel reserves the right to consider your reservation as "No show" if you arrive after 6 p.m. and without notice to the Hotel. This implies the no reimbursement of the amount paid until that moment.
MODIFICATION & CANCELLATION GENERAL CONDITIONS:
Any modification of your reservation will be considered as a cancellation and it will entail a whole new reservation. A modification of a reservation must be always communicated in writing by email to info@insotel.com or by fax to the number 0034 971 30 13 51.
If the cancellation is received 15 or more days before the arrival at the hotel, 100% of the deposit will be refunded, by credit card if that was the payment method used. If the refund should be done by bank transfer the charges would have to be paid by yourself.
If the cancellation is received 14 or fewer days before the arrival at the hotel or you don't turn up on the check in day, the total of the deposit will be charged as a cancellation fee.
In cancellations or modifications without charge (15 or more days before the arrival at the Hotel) 15 euros will be charged as an administration fee.
If Grupo Empresas Alonso Marí S.A and Cala Mandía S.A. should inform of the cancellation of a reservation for causes beyond the reasonable control with consequences that can't be avoided even though Grupo Empresas Alonso Marí S.A and Cala Mandía S.A have acted with appropriate diligence, the reservation will be annulled with no right to claim or to be compensated. If this should happen it would be informed by email in any way possible.
Prices and conditions of the reservations are the ones specified in this web page.
If the reservation is an offer or special promotion and it has special conditions, these will take precedence over general reservation conditions.
PRIVACY CLAUSE :
Any personal information supplied when you register will be included in a personal file protected by the current law. The client will have, at any time, the right to access the file where the information is included, being able to rectify, cancel or oppose to as it is established in the Personal Data Protection Organic Law 15/1999 of the 13th of December, as well as the revocation of the assignment consent and personal data treatment.
Grupo Empresas Alonso Marí, S.A. and Cala Mandía S.A guarantee to treat its clients' information in an automated way and guarantee that the files where the information is kept are of its own complete responsibility and are correctly declared at the General Registry of Personal Data Agency.
( www.agenciaprotecciondatos.es).
Grupo Empresas Alonso Marí, S.A. and Cala Mandía S.A inform that the client can exercise its right to access, rectify, cancel or oppose to, in writing, at the person responsible of the data treatment and the holder of the files where its personal information is being kept.
COMPANY INFORMATION :
GRUPO EMPRESAS ALONSO, S. A.
C/ ARAGÓN N º .71 BAJOS.
C.P: 07800 IBIZA ( ISLAS BALEARES).
A-07404510.
CONFIDENTIALITY CLAUSE :
As soon as the client makes a reservation with us he specifies in our web page all the details to identify himself, he gives his credit card number, security code and expiration date, if that is the payment method chosen.
These details are essential to make the reservation and will be stored, except the credit card details, in a file property of Grupo Empresas Alonso Marí, S.A and Cala Mandía S.A as according to current law, guaranteeing that they'll be treated with absolute confidentiality, even though the company in accordance to current law, may reveal the information to the relevant authority, under official request.
When completing the services and reservations form, every holder accepts and authorizes Grupo Empresas Alonso Marí , S.A and Cala Mandía S.A to use and treat accordingly the personal information supplied, with the aim to proceed to the maintaining and accomplishment of the relationship agreed on and to offer commercial information about the tourist products and services supplied by the file responsible, or by any of its participating companies, as well as the surrender of these details to the companies that form INSOTEL GROUP, ( companies participated by Grupo Empresas Alonso Marí S.A and Cala Mandía S.A.), to arrange and guarantee the reservation and give a better service to the client.
Online Reservations
